Welcome to LSD Masale. By accessing or purchasing from our website, online store, or authorized channels, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General

  • These Terms & Conditions govern all purchases and usage of our website and services.
  • By placing an order, you accept these terms along with our Privacy Policy, Refund & Return Policy, and Shipping Policy.
  • LSD Masale reserves the right to update or modify these terms at any time without prior notice.

2. Products & Orders

  • All product images are for representation purposes only. The actual product may vary slightly in color, design, or packaging.
  • Prices are subject to change without prior notice.
  • Orders are confirmed only after successful payment and confirmation email/SMS from LSD Masale.

3. Payments

  • We accept payments through secure payment gateways, UPI, debit/credit cards, and net banking.
  • Cash on Delivery (COD) may be available in selected locations.
  • LSD Masale is not responsible for payment failures caused by third-party gateways.

4. Shipping & Delivery

  • Orders are processed within 1–2 business days and delivered within 3–7 business days depending on the location.
  • Delivery delays may occur due to unforeseen circumstances such as courier issues, weather, or festivals.
  • Refer to our Shipping Policy for more details.

5. Returns & Refunds

  • Customers must raise a return or refund request within 24 hours of delivery with a clear video proof of the damaged product.
  • Refunds will be processed within 2 business days after verification and will be credited to the same account used for payment.
  • Refer to our Refund & Return Policy for more details.

6. Use of Website

  • You agree not to misuse our website for fraudulent orders, spamming, or illegal activities.
  • Content, images, and trademarks on the website are owned by LSD Masale and cannot be copied, reproduced, or used without permission.

7. Limitation of Liability

  • LSD Masale is not responsible for indirect, incidental, or consequential damages arising from the use of our products or website.
  • Product usage is at the customer’s discretion, and LSD Masale is not liable for any misuse or allergic reactions.

8. Governing Law

  • These terms are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts in Raipur, Chhattisgarh.

9. Contact Us

For any queries regarding these Terms & Conditions, please contact us:

📍 LSD Masale
3033, 3rd Floor, Currency Tower, Raipur, Chhattisgarh, India
📧 Email: info@lsdmasale.com
📞 Phone: +919244861896